Privacy policy

Privacy Policy

Last updated: September 2, 2024

This Privacy Policy describes how Desert Touch Ltd (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from deserttouch.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to:

  • Communicate with you;
  • Provide or improve the Services;
  • Comply with any applicable legal obligations;
  • Enforce any applicable terms of service; and
  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. This includes:

  1. Information We Collect Directly from You:

    • Contact details: Your name, address, phone number, and email.
    • Order information: Billing address, shipping address, payment confirmation, email, and phone number.
    • Account information: Username, password, and security questions.
    • Customer support information: Information you provide when contacting us for support.

  2. Information We Collect about Your Usage:

    • We may automatically collect information about your interaction with the Services, including device and browser information, IP address, and your interaction with our Site. This may include the use of Cookies and similar technologies.

  3. Information from Third Parties:

    • We may also obtain information from vendors and service providers, such as Shopify (which powers our store), and payment processors (for example, credit card and bank account details for processing payments).

How We Use Your Personal Information
We use your personal information for the following purposes:

  • Providing Products and Services: To process payments, fulfill orders, and communicate with you about purchases, returns, or other transactions.
  • Marketing and Advertising: To send promotional communications and to tailor advertisements. You have the right to opt-in to such communications, and you can opt-out at any time.
  • Security and Fraud Prevention: To protect your account and our Services from fraudulent or malicious activities.

Cookies
Like many websites, we use Cookies on our Site. For more information about the Cookies used on our Site, see Shopify’s Cookie Policy. You can manage Cookies via your browser settings, though disabling them may affect the functionality of the Services.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Restrict Processing

You can exercise these rights by contacting us at admin@deserttouch.com.

Contact
If you have any questions or concerns about our privacy practices, please contact us at admin@deserttouch.com or by mail at Desert Touch Ltd, Unit C, Printing House Lane, London, UB3 1AP, UK.