Terms of service

OVERVIEW

Terms of Service

Last updated: September 27, 2024

Welcome to Desert Touch Ltd. These Terms of Service ("Terms", "Agreement") govern your use of our website and services ("Services") provided by Desert Touch Ltd ("we", "us", or "our"). By accessing or using deserttouch.com (the "Site"), you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Changes to Terms

We may update these Terms from time to time without prior notice. Any changes to these Terms will be posted on the Site, with the updated "Last updated" date. By continuing to use the Services after any changes, you accept the new Terms.

3. Eligibility

To use our Services, you must be at least 18 years of age or have the consent of a parent or guardian. By using our Site, you confirm that you meet this requirement.

4. Products and Services

Desert Touch Ltd provides a range of handcrafted soap and personal care products. We strive to ensure that product descriptions and images on our Site are as accurate as possible. However, slight variations in colour, size, and scent may occur due to the handmade nature of the products.

  • Pricing: All prices are listed in GBP (£) and are subject to change without notice. We reserve the right to modify prices or discontinue products at any time.
  • Availability: Product availability may vary, and we cannot guarantee that all items will be in stock at all times.

5. Orders and Payment

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for reasons including product availability, inaccuracies in pricing or product descriptions, or suspected fraud.

  • Payment Methods: We accept payment via credit/debit cards and other methods as outlined on the checkout page.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with details of your purchase.
  • Cancellation: We reserve the right to cancel orders in the event of an error or issue with payment.

6. Shipping and Delivery

Please refer to our [Shipping Policy](link to your Shipping Policy page) for detailed information on shipping methods, costs, and delivery times. Delivery times are estimates and may vary due to unforeseen circumstances.

7. Returns and Refunds

Please refer to our [Returns Policy](link to your Returns Policy page) for details on returns, exchanges, and refunds.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, and product designs, are the intellectual property of Desert Touch Ltd and are protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from the Site without our prior written consent.

9. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

10. Privacy

Your use of the Services is subject to our [Privacy Policy](link to your Privacy Policy page), which governs how we collect, use, and share your personal information.

11. Limitation of Liability

To the fullest extent permitted by law, Desert Touch Ltd is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or the Site, including any product purchased through the Site.

  • We are not liable for any delays, interruptions, or errors in the performance of the Services due to factors beyond our control, such as natural disasters, internet outages, or government actions.

12. Warranties and Disclaimers

The Site and Services are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or secure.

13. Governing Law

These Terms and your use of the Site are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in England.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: admin@deserttouch.com
Address: Desert Touch Ltd, Unit C, Printing House Lane, London, UB3 1AP, UK

[INSERT BUSINESS PHONE NUMBER] 
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]